拉美主流跨境电商平台 | Linio(Falabella)
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拉美主流跨境电商平台 | Linio(Falabella)
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Hunter(Brand operation)

Hunter

Commercial Seller Support Analyst

key Account Manager

Marketing Intern

Job Responsibilities: 
1. Develop integrated branding and communication plan to build the brand and enhance brand awareness and reputation of Linio Asia (planning ability will affect the salary rating).
 2. Daily content operation (theme selection, layout design, photo & video editing) for Wechat official account and Wechat ecosystem. 
3. Using digital marketing, social media (Chinese TikTok, Weibo etc.), KOL, Live show and PR release to enhance brand image. 
4. Work closely with 3rd party agency to develop and sharpen relevant branding, promotional events and campaigns based on company’s strategy. 
5. Search engine optimization (Baidu, Sogou etc.) and related marketing expenses & contracts management. 
6. Other jobs assigned by the supervisor

Requirements: 
1. Bachelor degree or above. Fluent in reading and written English. 
2. Creative thinking. Confident & energetic, strong self-motivation. 
3. Good communication skills, ability to handle multiple tasks. 
4. Good copy writing skills, rich experience in branding is priority. 
5. Familiar with popular design software (PS, PR) is priority
Job Responsibilities: 
A. Hunting 
1. Marketing Activity Planning, Events Organization. 
2. Attract big vendor’s onboard and complete onboarding target (see details below). 
3. Screening, evaluating and management of registered vendors and regular training on operational rules. 
4. Company presentations preparation and public speaking.

 B. Onboarding and Seller Management 
1. New onboard vendor communication, onboard material review and application approval. 
2. Provide platform training for new onboard vendor, help them familiarize onboard process. 
3. Provide platform support for new vendor, including platform question consultation, process guidance, Q&A and related problem solving. - 1 -
4. Assist in optimizing the vendor experience at LINIO (Falabella) platform. 
5. Coordinate with operations team to solve the problem from vendors. 
6. Handle vendor’s payment, logistics and other related issues. 
7. Assist to optimized platform rules, supervise and guide vendor, improve the user experience in LINIO(Falabella) platform.

 Requirements: 
1. Bachelor degree or above. Fluent in reading and written English. 
2. Confident & energetic, strong self-motivation. Drive for problem solving. 
3. Good communication skills, ability to handle multiple tasks. 
4. Good presentation skill, good at Office software. 
5. With design skills and good writing ability in priority. 


1. Assist in statistics and analysis of data, and regularly publish reports to support account managers to optimize seller management. 
2. Inter-departmental business communication, assist the Commercial department in business optimization, and improve business processing efficiency.
 3. Responsible for communication and collaboration of local CS centers, improve the cooperation efficiency of the customer service department and customer satisfaction. 
4. Responsible for daily business training of BPO CS, implementation supervision, handling of emergencies and major customer complaints. 
5. Responsible for integrating feedback from sellers on delayed orders and reducing order cancellation rates. 

Requirements: 
1. Bachelor’s degree or above. 
2. At least 1-2 year experience in seller facing service and e-commerce. 
3. At least 1 year experience in outsourcing customer service experience. 
4. Strong verbal and written communications (Chinese and English), as well as the ability to work effectively and deliver results across cross-functional, remote, and virtual teams. 
5. Ability to clearly deliver executive-level.

Job Responsibilities:
1. Seller Management To provide insights on how to enhance sellers' sales performance based on data analysis. To provide proper training and guidance to ensure sellers comply with platform policies and regulations. Be responsible of achieving sales and assortment targets. 
2. Operation Management To monitor the sellers' operation performance on daily basis. To improve the sellers' operation ratios. 
3. Customer Support To facilitate issue resolution between customers and sellers. 
4. Business Development To facilitate the opening of new countries. To help fine-tuning business plan and logistic solutions based on sellers' feedback. To improve the current business process. 

Requirements: 
1. Bachelor degree or above. Fluent in oral and written English, Spanish will be a plus. 
2. Have more than 3 years sales experience in overseas market. 
3. Confident & energetic, strong self-motivation. Drive for problem solving. 
4. Good communication skills and leadership. Ability to handle multiple tasks. 
5. Data driven and high skills with excel 6. The experience with sales in e-commerce/cross border business will be a plus. 

Training Items: 
1. Build specific marketing plan for products/activities/brands. 
2. Implement, test, learn and improve the plan. 
3. Be accountable for the plan's performance. 
4. Work closely with the commercial team to achieve revenue targets. 
5. Support the commercial team with marketing knowledge (data/market analysis) to interact with the vendors/key accounts. 

Who we′re looking for: 
1. Bachelor Degree and above, major in social media or digital marketing is preferred. 
2. With strong data analytical skills and MS office tools (PowerPoint, Excel) in priority. 
3. Proactive, self-driving, fast learning skills, team-oriented, strong communication skills. 
4. Ability to adapt quickly to the dynamic changes in the workplace. 
5. Has a strong interest in the e-commerce industry, be willing to focus and develop future career in e-commerce area

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