标题
处理订单
订单处理操作
订单处理操作
API错误解决
API错误解决
一、登录Seller Center-打开Oreder-选择Pending



Order 状态变成 Ready to ship 代表完成。
二、导出订单详情
- 如何导出所有订单

- 如何导出所有Pending 状态的订单
- 如何导出特定时间段的订单
筛选要查到的订单的时间段, 点击 Apply,导出筛选时间段的订单即可
注意:
导出来的订单详情表里 adress 栏里带括号的地址是非必要地址,若地址太长面单打不下, 可将地址里面括号内的信息删除。
MX,CO,CL,PE 四个站点中, 只有 MX 有区域邮编且发货时需要填写邮编. CL, CO, PE 站点没有区域邮编,发货时填写国家邮编即可, 智利国家邮编: 999160, 哥伦比亚国家 邮编:999076, 秘鲁国家邮编:999084
API error

What is the API error? | Explanation of API Errors | API错误解释 | 解决办法 |
API error occurred. 360-lion-express rechazó la peticion-1 | 360 API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
API error occurred. 360-lion-express: Rechazó la peticion-1 | 360 API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
发生 API 错误。360-lion-express rechazó la peticion-1 | 360 API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
发生 API 错误。360-lion-express 拒绝请愿书-1 | 360 API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
I error occurred. 360-lion-express rechazó la peticion-1 | 360 API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
E021: OMS Api Error Occurred | 360 API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
API error occurred. | API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
API error occurred. Error[createOrder]: Error Code 50048-Data is illega, CourierErrorMessage: 服务异常:[WSHMX9170003607YQ]换号失败。 | API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
API error occurred. El codigo DANE del remitente no es valido001 | API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
API error occurred. Error has occurred-1 | API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
change 360 into MLA | API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
Value is required and can't be empty | API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
无法生成面单,显示NOCNOC ,无法生成ready to ship | API errors | Linio与物流商的系统对接失败 | a. 填写面单申请,72h内发放面单 |
API error occurred. 360-lion-express: Fuera del area de cobertura-1 | out of 360 coverage | 不在360的派送范围 | a. 高货值产品,可以更改为DHL发货;b.低货值产品,可以更改为MLA发货;c.如两种发货方式都不可选,请联系商户经理无责取消订单 |
API error occurred. 360-lion-express: Petición inválida. Producto con largo invalido. Producto con ancho invalido. Producto con alto invalido-1 | empty lenght, width, height | 产品描述里的长宽高为空/不完整 | a. 填写面单申请,72h内发放面单; b. 修改产品的长宽高,并申请SKU同步 |
API error occurred. mail-americas: Petición inválida. Producto con alto invalido-1 | empty lenght, width, height | 产品描述里的长宽高为空/不完整 | a. 填写面单申请,72h内发放面单; b. 修改产品的长宽高,并申请SKU同步 |
API error occurred. mail-americas: Petición inválida. Producto con largo invalido. Producto con ancho invalido. Producto con alto invalido-1 | empty lenght, width, height | 产品描述里的长宽高为空/不完整 | a. 填写面单申请,72h内发放面单; b. 修改产品的长宽高,并申请SKU同步 |
API error occurred. Peticion inválida: Producto con largo invalido. Producto con ancho invalido. Producto con alto invalido-1 | empty lenght, width, height | 产品描述里的长宽高为空/不完整 | a. 填写面单申请,72h内发放面单; b. 修改产品的长宽高,并申请SKU同步 |
后台填了1kg多,麻烦做一个可以寄超过2kg的面单,非常感谢 | wrong product weight | 产品描述里的重量不正确,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b. 修改产品的重量,并申请SKU同步 |
后台填的是3KG,但是面单是美邮 | wrong product weight | 产品描述里的重量不正确,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b. 修改产品的重量,并申请SKU同步 |
API error occurred. mail-americas rechazó la peticion: Unable to process your request at this time. Details: According to our commercial agreement, parcels to PE via service CN0030PE must not exceed 2.00 kgs. Your package weights 10.1 kgs. Please check the weight and try again. Order ID: 1000487258600PE. Code: 022.-1 | wrong product weight | 产品描述里的重量不正确,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b. 修改产品的重量,并申请SKU同步 |
API error occurred. mail-americas: Rechazó la peticion. Unable to process your request at this time. Details: According to our commercial agreement, parcels to PE via service CN0030PE must not exceed 2.00 kgs. Your package weights 4.24 kgs. Please check the weight and try again. Order ID: 1000494999400PE. Code: 022.-1 | wrong product weight | 产品描述里的重量不正确,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b. 修改产品的重量,并申请SKU同步 |
API error occurred. mail-americas rechazó la peticion: Unable to process your request at this time. Details: According to our commercial agreement, parcels to PE via service CN0030PE must not exceed 2.00 kgs. Your package weights 2.99 kgs. Please check the weight and try again. Order ID: 1000490365200PE. Code: 022.-1 | wrong product weight | 产品描述里的重量不正确,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b. 修改产品的重量,并申请SKU同步 |
API error occurred. mail-americas rechazó la peticion: The items.0.declared_value must be at least 0.01.. The package.declared value must be at least 0.01.-1 | Low product price | 产品售价过低无法抵扣运费,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b.使用pricing tool重新定价,并申请SKU同步 |
API error occurred. mail-americas: Rechazó la peticion. The items.0.declared_value must be at least 0.01.. The package.declared value must be at least 0.01.-1 | Low product price | 产品售价过低无法抵扣运费,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b.使用pricing tool重新定价,并申请SKU同步 |
API error occurred. mail-americas: Rechazó la peticion. The items.1.declared_value must be at least 0.01.-1 | Low product price | 产品售价过低无法抵扣运费,导致打印面单失败 | a. 填写面单申请,72h内发放面单; b.使用pricing tool重新定价,并申请SKU同步 |
API error occurred. mail-americas: Petición inválida. shipment.consignee.address.address1 must not be empty-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. mail-americas: Petición inválida. Alcaldía/Municipio de remitente no proporcionado y es requerido. insure must be provided, but does not exist. insure must be provided, but does not exist-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. Peticion inválida: Alcaldía/Municipio de remitente no proporcionado y es requerido. Producto con largo invalido. Producto con ancho invalido. Producto con alto invalido-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. 360-lion-express: Petición inválida. shipment.consignee.contact.phoneNumber must not be empty-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. 360-lion-express: Petición inválida. Alcaldía/Municipio de remitente no proporcionado y es requerido. Estado/Departamento de remitente no proporcionado y es requerido-1 | buyer did not provide full address | 卖家没有把seller profile带星标的地方填写完整 | a. 填写面单申请,72h内发放面单 |
API error occurred. 360-lion-express: Petición inválida. Alcaldía/Municipio de remitente no proporcionado y es requerido. Estado/Departamento de remitente no proporcionado y es requerido-1发生 API 错误。 360-lion-express:请求无效。 未提供发件人的市长/市政府,是必需的。 未提供且需要发件人州/部门-1 | buyer did not provide full address | 卖家没有把seller profile带星标的地方填写完整 | a. 填写面单申请,72h内发放面单 |
API error occurred. Invalid request: Mayor / Municipality of sender not provided and is required-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. mail-americas: Petición inválida. Alcaldía/Municipio de remitente no proporcionado y es requerido. insure must be provided, but does not exist-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. mail-americas: Petición inválida. Alcaldía/Municipio de remitente no proporcionado y es requerido-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. Peticion inválida: Alcaldía/Municipio de remitente no proporcionado y es requerido. Estado/Departamento de remitente no proporcionado y es requerido-1 | seller did not provide full address | 卖家的seller profile不完整,地址信息没有填写,带星标的必填项没有填写 | a. 填写面单申请,72h内发放面单; b. 补充seller profile并申请approve |
API error occurred. Peticion inválida: Alcaldía/Municipio de remitente no proporcionado y es requerido. Estado/Departamento de remitente no proporcionado y es requerido-1 | seller did not provide full address | 卖家的seller profile不完整,地址信息没有填写,带星标的必填项没有填写 | a. 填写面单申请,72h内发放面单; b. 补充seller profile并申请approve |
API error occurred. Peticion inválida: Alcaldía/Municipio de remitente no proporcionado y es requerido-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. Peticion inválida: shipment.sender.address.municipality must not be empty-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
Peticion inválida: Alcaldía/Municipio de remitente no proporcionado y es requerido. Estado/Departamento de remitente no proporcionado y es requerido-1 | seller did not provide full address | 卖家的seller profile不完整,地址信息没有填写,带星标的必填项没有填写 | a. 填写面单申请,72h内发放面单; b. 补充seller profile并申请approve |
API error occurred. 360-lion-express: Petición inválida. shipment.consignee.address.address1 must not be empty-1 | buyer did not provide full address | 买家没有提供完整的地址信息 | a. 填写面单申请,72h内发放面单 |
API error occurred. mail-americas: Petición inválida. insure must be provided, but does not exist-1 | incomplete seller profile | 卖家个人信息不完整 | a. 填写面单申请,72h内发放面单; b. 补充完整个人信息(seller profile),并联系KAM进行同步 |
PI error occurred. mail-americas rechazó la peticion: The shipper.postal code may not be greater than 8 characters.-1 | wrong seller postcode | 卖家个人信息里的邮编填写错误 | a. 填写面单申请,72h内发放面单; b. 修改个人信息里的邮编,并联系KAM进行同步 |
API error occurred. mail-americas rechazó la peticion: The shipper.postal code may not be greater than 8 characters.-1 | wrong seller postcode | 卖家个人信息里的邮编填写错误 | a. 填写面单申请,72h内发放面单; b. 修改个人信息里的邮编,并联系KAM进行同步 |
tracking code 错填成订单号 | fill in a wrong tracking code | 卖家乱填运单号 | a. 填写面单申请,72h内发放面单;b. 如再次出现此类错误,会直接取消订单 |
Error while rendering documents: No template was set for Shipping Label | fill in a wrong tracking code | 卖家乱填运单号 | a. 填写面单申请,72h内发放面单;b. 如再次出现此类错误,会直接取消订单 |
API error occurred. 360-lion-express rechazó la peticion: Shipment reference already exists-1 | duplicate tracking code | 卖家使用了重复的运单号 | a. 填写面单申请,72h内发放面单 |
API error occurred. 360-lion-express: Rechazó la peticion. Shipment reference already exists-1 | duplicate tracking code | 卖家使用了重复的运单号 | a. 填写面单申请,72h内发放面单 |
API error occurred. 360-lion-express: Rechazó la peticion. Shipment reference already exists-1 | / | 运单号已生成,但是无法返回到订单里 | a. 填写面单申请,72h内发放面单 |
请自查找到对应的解决方法,面单申请表:https://doc.weixin.qq.com/formcol/share?form_id=ADAAigcFAA0AKUA2gb8ABEGi1veHtGSi
,72h内发放面单。